Fred Loya Insurance at 407 W Baker Rd, STE A in Baytown, Texas

Customer Reviews about Fred Loya Insurance

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  Waited on the phone for 2 hours. Spoke to two different reps over two days. Was told by the supervisor they would take care of it. Emailed pictures and purchase order and I'd. They says their fax was too busy to deliver my fax. Their rep too busy to check their email. All I wanted was to add a car I just bought. They said they needed the car to be there physically. I couldn't leave to dealership without insurance. Finally I had to bring the sales guy and the car to the insurance place. Waited for 1 hour to be helped bc they only had two computers. Came in at 1;30 left at 2;52pm . It's like they weren't interested in our business and it was a pain to stay open past their close time of 2 pm.
  June 16, 2017

  by martin guevara
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  Two hours to add a car and driver to my policy . afterwards i find out im being charged 20 to ad a driver and 20 to add the extra car to my policy. Following day I find out the driver was never added had to drive in person again to add driver and sign. Then she had the nerve to. Charge me another 20 dollars to make a change to the account when she made the mistake.
  March 01, 2017

  by Shannon M

Opening hours Closed now

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About Fred Loya Insurance in Baytown